ORDERS & SHIPPING
We ship within the UAE and internationally, including GCC countries and other international destinations.
UAE Standard Delivery arrives the next business day, Express Delivery arrives same-day (city cutoff times apply). GCC orders typically arrive within 2–4 working days, other international destinations within 3–5 working days.
UAE Standard Delivery is AED 20, Express Delivery is AED 25. International shipping fees are calculated at checkout based on destination and shipment weight.
Yes, you'll receive tracking information once your order has been dispatched.
Size exchanges can be requested within 7 days of delivery, subject to a collection and replacement delivery fee. We don't accept returns or refunds for change of mind or incorrect size selection, returns are only accepted for a valid issue such as a damaged, defective, incorrect, or missing item. See our Refund Policy for full details.
Email hello.duexbrox@gmail.com within 7 days of delivery with your order number, details of the issue, and clear photos. We'll cover the collection and replacement delivery costs for verified issues.
RETURNS & FIT
Yes. Eligible items can be returned or exchanged within 7 days of receiving the order, provided they meet the conditions stated in our Returns & Exchanges Policy.
Email hello.duexbrox@gmail.com within 7 days of delivery with your order number, details of the issue, and clear photos. We'll cover the collection and replacement delivery costs for verified issues.
DUEXBROX pieces are designed around relaxed, oversized and streetwear-focused silhouettes. Please refer to the individual product description and size guide before ordering.
Please refer to the size chart provided on each product page for the measurements of each size.
Selected pieces may be restocked, but restocks are not guaranteed.
CARE & CONTACT
Care requirements vary depending on the garment and fabric. Please follow the care instructions provided with each item.
You can reach us anytime at hello.duexbrox@gmail.com.